With MobiKash you can easily and conveniently load money to your MobiKash account at any agent outlet or linked bank account from your mobile phone.

Enter the MobiKash main menu. Select '2' to send money from your MobiKash mobile account. Select the source and destination account. Enter selected number and press 'Send' to confirm. Then enter the KSh amount you like to send, confirm the transaction by entering your PIN. You will get a confirmation of successfully transfer. You will also receive your current MobiKash balance and a reference number via SMS.

Enter the MobiKash main menu. Select '3' to cash-out money from your MobiKash mobile . Select the source account; enter the 5-digit agent code of the agent you like to do the cash-out. Enter the KSh amount you would like to cash-out, confirm the transaction by entering your PIN. You will get a confirmation of successfully cash out instruction to your agent. The agent will hand out the exact amount in cash. You will also receive your current MobiKash balance and a reference Number via SMS.

• Enter the MobiKash main menu. Select '5' to enter your "My Account" settings. Select 'Bank accounts' as service. Select '5' to enter your connected bank accounts settings. Then select 'Connect bank account' to connect an existing FI/BANK account to the MobiKash account.

• Enter the FI/BANK code of the account you like to connect. Enter the 10 to 18-digit FI/BANK account number of the account you would like to connect. Select the type your ID you provided when you registered your account. Enter the according ID number. You have now successfully connected your FI/BANK account to your MobiKash account.
• You can also visit any of the authorised agents or participating banks to assist you link your Bank account to MobiKash.
  

Enter the MobiKash main menu. Select '5' to enter your "My Account" settings. Select 'View balance' as a service to view your current balance. Select the source account. You will receive your source account current balance on your phone screen.